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Expert Labs Services Delivery Practice Manager

Ibm

This is a Full-time position in Knightdale, NC posted October 24, 2021.

IntroductionAt IBM, work is more than a job
– it’s a calling: To build.

To design.

To code.

To consult.

To think along with clients and sell.

To make markets.

To invent.

To collaborate.

Not just to do something better, but to attempt things you’ve never thought possible.

Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems?

If so, lets talk.Your Role and ResponsibilitiesExpert Labs is seeking an experienced Services Practice Manager.

As a Practice Manager, you will be responsible for building and managing a team of professional services consultants working with customers and partners to architect and implement innovative solutions.

You will be responsible for capturing opportunity and driving engagement delivery.

You will work closely with partner teams; envision business development initiatives through thought leadership; provide portfolio guidance and oversight; while working backwards from the needs of our customers.Required Technical and Professional Expertise
• 10+ years of experience in and customer-facing positions as an influential leader.
• 5+ years consulting practice leadership experience as manager with P&L responsibility.
• 5+ years of experience solution selling and solution-based consulting services 5+ years revenue management and forecasting experience
• 5+ years people management experience
• Strong organizational and project management skills with an ability to manage numerous, competing demands from internal and external stakeholders and customers
• Experience attracting new talent, developing team capabilities, and performing people management responsibilities
• High-level of skill communicating and collaborating effectively across internal and external organizations, including sales, solution architects and customers
• Outstanding Customer relationship management experience and collaboration skills in a consulting team leader role
• Experience with providing strategic, consultative services in a sales or professional services environment.
• Bachelors degree in information technology or computer science or equivalent experienceThe ability to travel throughout North America up to 25% of the time.Preferred Technical and Professional Expertise
• Proven experience delivering and migrating production enterprise applications to Public and Private Cloud
• Delivery Management Experience with Data & AI, Automation/Integration, and AI Apps portfolios
• Understanding of Hybrid Cloud and AI technologies and strategies
• Master’s degree in information technology or computer science or equivalent experienceAbout Business UnitIBM’s Cloud and Cognitive software business is committed to bringing the power of IBM’s Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world.

IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments—with complete software solutions for business and IT operations, development, data science, security, and management.

Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility.

With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.Your Life @ IBMWhat matters to you when you’re looking for your next career challenge?Maybe you want to get involved in work that really changes the world?

What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion?

Are you looking for a culture of openness, collaboration and trust – where everyone has a voice?

What about all of these?

If so, then IBM could be your next career challenge.

Join us, not to do something better, but to attempt things you never thought possible.Impact.

Inclusion.

Infinite Experiences.

Do your best work ever.About IBMIBM’s greatest invention is the IBMer.

We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain.

Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work.

In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:
·12 weeks of paid parental bonding leave.

Family care options are also available to support eligible employees during COVID-19.
·World-class training and educational resources on our personalized, AI-driven learning platform.

IBM’s learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.
·Well-being programs to support mental and physical health.
·Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).
·Select educational reimbursement opportunities.
·Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.
·Giving and volunteer programs to benefit charitable organizations and local communities.
·Discounts on retail products, services, and experiences.We consider qualified applicants with criminal histories, consistent with applicable law.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.