This job board retrieves part of its jobs from: Toronto Jobs | Emplois Montréal | IT Jobs Canada

The exclusive website bringing you daily job offers!

To post a job, login or create an account |  Post a Job

Transportation Team Member – Wknd Nights

Lowe's Home Improvement

This is a Contract position in Garysburg, NC posted October 23, 2020.

Job Summary:
The RDC Transportation Team Member is primarily responsible for handling inbound and outbound drivers at the Distribution Center’s Transportation Center. This role processes the paperwork for drivers, receives product in the Data Management System (DMS) and prepares shipping documents for outbound trucks. The individual in this role is expected to provide exemplary customer service and serves as “the face of Lowe’s” to drivers who enter the facility grounds. In addition, this role is responsible for coordinating traffic on the facility yard and monitoring movements of trailers from and to the docks.

Essential Responsibilities:

• Greets driver with courteous customer service, represents “the face of Lowe’s”

• Verifies truck number; directs security to check door seals and inspect truck

• Fills out the inbound bill of lading (BOL) stamp

• Validates purchase order (PO) number in current system and accurately enters required data into data management system (DMS)

• Locates empty space in facility yard to land trailer

• Records product load on trailer and assigns yard lane (trailer parking spot) using DMS and Yard Management Database

• Sends Live unloads (i.e., with scheduled appointment time) straight to the dock to get unloaded

• Directs carrier driver to location; coordinates with yard drivers, informs carrier drivers of safety rules when driving on the yard, and other requirements as needed

• Collects and processes bill of lading (and reprints if necessary)

• Contacts vendors when driver information needed

• Directs security to inspect outbound truck

• Prepares and provides driver with required “over-the-road” documents – releases and files BOL when trailer is gone

• Provides callers with the following information, as needed: directions to facility, live unload scheduling, alert stores to late or early shipments

• Learns to use and understand data from all necessary Lowe’s systems (DMS) and other software tools • Coordinates priority moves from coaches for shipping and receiving

• Runs loaded outbound trailer report and email core carriers to pickup trailers from yard

• Verifies that BOL’s over a certain weight threshold (set by facility) have been weighed on scales

• Conducts yard audit to verify trailers are in the correct location physically and in the system

• Mentors and guides new associates with tasks and responsibilities for this role

• Trains security on transportation requirements and truck inspection criteria

• Uses good customer service techniques, resolves driver issues; employs conflict resolution techniques as needed; escalates issues to Coach when appropriate

• Makes good, solid, empowered decisions related to the following: accept/reject early loads, reject dirty trailers for loading, enforce yard rules and regulations


Minimum Qualifications:

• High school diploma or GED equivalent

• Demonstrated track record of good attendance

• Basic math and reading comprehension skills

• Basic computer skills including a working knowledge of Microsoft Office

• Strong safety orientation

Preferred Qualifications:

• Post-secondary education in business, supply chain management, transportation or related field

• Experience in a customer service role

• Experience using troubleshooting processes to resolve problems

• Experience in distribution center operations

• Experience using a data management system