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Retail Sales Associate


This is a Full-time position in Charlotte, NC posted September 15, 2021.

Welcome to Lebo’s!

We are a retailer focused on the highest standards of customer service, family, and community.

We are looking for friendly sales associates who provide exceptional customer service.

A Lebo’s Sales Associate shows passion for outstanding customer service to each and every customer, cares about Lebo’s product, adapts to change and new information efficiently, continues to educate themselves on ways to improve their product, sales, and customer service skills.

Essential Functions/Responsibilities: As a Sales Associate, you will join the Lebo’s family, report directly to the Store Manager and be responsible for Providing Excellent Customer Service: Proactively greeting and engaging customers warmly and with a smile.

Supporting the store to exceed its customer service goals, using Lebo’s Customer Service Standards.

Handling each customer in a professional and friendly matter.

Thanking each customer following a purchase.

Offering customer assistance proactively and without prompt.

Using suggestive selling techniques with all customers.

Having a firm knowledge of product assortment.

Position Requirements: Must be able to work a flexible schedule involving weekends and evenings.

Excellent communication skills.

Ability to use computer, standard telephone and other related business equipment.

Physical Requirements: Hand manipulation to add and remove sensor tags, hang apparel, measure feet, and put shoes onto customers’ feet.

Ability to use computer keyboard.

Ability to push or pull 25-100 pounds, utilizing hand trucks and moving carts.

Reaching above and below shoulder level and lifting 25-50 pound boxes.

Ability to use step-stools to retrieve product or rework displays.

Education and Experience: No education required.

Experience in retail or sales preferred.