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Platform Engineer (Remote Eligible role)

wellmark blue cross and blue shield

This is a Full-time position in Raleigh, NC posted January 24, 2023.

Company Description Why Wellmark : We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today! Why Wellmark Technology? Wellmark is building innovative, modern solutions using cutting edge technology. We are driving organizational transformation and business strategy by empowering our technology team to innovate new and elegant solutions to enhance the customer experience. Together, we are leaning into the future, owning the outcome, and driving organizational change to transform how we work. More about our unique benefit offerings here. More about working at Wellmark here. Job Description About the Career: Lead technical design efforts in collaboration with Solution Architects, for highly integrated/complex application platforms; optimizing security, information leverage and system performance/availability and ensuring solutions developed adhere and align to the architecture standards. Serve as a subject matter expert and resource for development and project teams in the execution of deliverables. Work cross-functionally with business stakeholders and Solution Architects in technical planning and system delivery. Consults and provides input on business process improvements. Provides guidance for IT policies, procedures, tools, security and infrastructure. Researches and recommends new emerging technologies, techniques and tools that will add value to the organization. Our Ideal Candidate: You look forward to continually being challenged with problems that are in need of a creative solution. You feel effective when you can provide clear, succinct, communication whether you are speaking with a technical or non technical stakeholder. You have a knack for finding opportunities for automation through solutions that are elegant, scalable, and repeatable. You excel at collaboration and strive to work across functional areas to solve problems and create optimal solutions. Effective communication and the ability to articulate business value of technical investments will be one of your strengths. While you may not have experience in the health insurance industry, you are looking forward to learning Wellmark as a business and better understanding how your role impacts the members we serve. Qualifications Required: Bachelor’s Degree or direct and applicable work experience Minimum 7 years of experience to include any combination of the following: Development Experience Providing innovative solutions to complex issues Minimum 4 years of experience in IT infrastructure, architecture design, operations Proven ability to adapt when experiencing major changes in work tasks or work environment. Informal leadership experience typically gained through leading projects. Demonstrated experience coaching/mentoring others by providing guidance and feedback to help an employee or groups of employees strengthen their knowledge and skills to accomplish a task or solve a problem Proven experience with designing technical architecture and keeping abreast of existing and emerging technologies. Experiencing consulting with stakeholders to understand needs with the intention of providing advice and counsel. Also interacting appropriately with others to guide individuals or groups to accomplish work, reach consensus or take action. Demonstrated experience in problem solving/troubleshooting skills (conceptual, technical, IT) – Breaks down problems and identifies all of their facets, including hidden or tricky aspects, to find root-cause of problems. Generates a range of solutions and courses of action with benefits, costs, and risks associated with each. Probes appropriate sources for answers, and thinks ‘outside the box’ to find options. Tests proposed solutions against the reality of likely effects before going forward. Demonstrated communication skills: verbal and written – Articulate; Communicates information/concepts clearly and concisely to individuals or groups; delivers presentations suited to the characteristics and needs of the stakeholders/audience. Clearly and concisely conveys written information orally or in writing to individuals or groups to ensure that they understand the information and the message. Listens and responds appropriately to others. Preferred: Bachelor’s degree Experience working within an Agile/SAFe Agile team environment Leadership typically gained through a combination of project and informal leadership that demonstrates competencies Experience partnering with global staffing vendors to deliver projects Additional Information Lead the technical designs for highly integrated complex application platforms to optimize security, information leverage and re-use, integration, performance, and availability and ensure solutions developed adhere and aligns to the architecture standards. Fulfill service level agreements and ensure solutions remains current with industry best practices, technologies and with Wellmark’s standards. Consult with Solution Architects and project teams in the creation & documentation of design deliverables for application platforms. Collaborate with Solution and Lead Architects to design and implement effective technology solutions, while using innovative business and technology processes to identify and implement improvement initiatives, eliminate redundancies and maximizes re-use of applications. May oversee and lead planning, developing and estimating of technical solutions. When appropriate, collaborate and work with other technical teams to better provide subject matter expertise and insights. Collaborate with Lead Architect for assigned domain, business systems analyst and other stakeholders to provide insight/ direction regarding process improvements. Consults with business stakeholders regarding subject matter knowledge related to technical planning in order to ensure architectures are developed in alignment with business expectations. Oversee, review and provide technical guidance on the design efforts of Wellmark’s supported solutions; including but not limited to the evaluation of vendors during the selection process, integrating with new vendors, design, implementation and administration. Will adhere and are held accountable for the support and influence of Wellmark’s architecture governance standards and technical standards. Provide design specifications to governing boards for proper approvals. Provides guidance for regarding IT policies, security and infrastructure. Will provide training and mentorship of others regarding technical design and solution implementation; including review and quality assurance. Build strong relationships and business acumen with the business to ensure technical designs are aligned with business needs. Provide exceptional customer service and solutions. Develops and applies industry best practice technology, design and methodology approaches to design platform specific technical designs. Researches and recommends new emerging technologies, techniques and tools that will add value to the organization. Other duties as assigned. Remote Eligible: You will have the flexibility to work where you are most productive. This position is eligible to work fully remote. Depending on your location, you may still have the option to come into a Wellmark office if you wish to. Your leader may ask you to come into the office occasionally for specific meetings or other ‘moments that matter’ as well. An Equal Opportunity Employer The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law. Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at