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Sr ServiceNow CMDB Developer


This is a Full-time position in Raleigh, NC posted April 8, 2021.

IntroductionSoftware Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today
– planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do.  Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide.  At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.Your Role and ResponsibilitiesWe are seeking skilled and motivated ServiceNow Developer to support our CMDB initiative that will be working closely with Automation, Development, and Operations teams (Cloud) to provide a central repository for Service Assets and Configuration Management through ServiceNow.Job Responsibilities: Strong understanding of ServiceNow Development Platform including, but not limited to, ITSM, ITOM, Discovery, Service Mapping, CMDB, Configuration Items, Asset Management, Change Management, Custom Development, etc.Strong experience in CMDB, Discovery, Identification and Reconciliation Engine and integration with other external modules with hands-on experience developing using JavaScript.Strong experience managing dependency relationship mappings, parent and child relationships, supporting application and business services and the relationships between the CIs Experience with data management, data sources, transform maps & Robust Import Set TransformersExperience with implementations integrations with tools & system via API, XML, REST/SOAPExperience developing ServiceNow Workflows, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security RulesExperience with Business Rules, Scheduled Jobs
– all scripted aspects of the ServiceNow systemCustomizing ServiceNow using CSS, HTML, Jelly, Angular, AJAXShould have knowledge of Service Now Upgrades and Conflict Management.Experience in working with process owners to gather requirements and translate to offshore team and shift management skillsWork experience in agile based development environmentsNeed to Design and develop the stories for the for the different business ownersGood understanding about the ITIL and ITSM processesKnowledge of other programming languages such .NET, C#, Java, Python, Powershell, shell scripting, SQL (MongoDB, Oracle)Ensure tool configuration consistency across development, stage, testing, sandbox, and production environmentsKnowledge of development life cycle and project management methodologies (Agile, Kanban, SCRUM, etc.)Participate in ongoing production support and end user supportBasic understanding of IT infrastructure, cloud, containers, data center managementPreferred location : Dallas, TXRequired Technical and Professional ExpertiseBachelor’s Degree in Computer Science, IT, Engineering, or related field; or8 – 10 years of knowledge of computer programming languages and some relevant work experience.Working knowledge in ServiceNow as well as at least two (2) of the following areas:Java/J2EEC#/C++/CVB/.NETPerlPythonSQLJavaScript/AJAXPreferred Technical and Professional Expertise5 years’ experience in Agile delivery methodologies5 years’ experience with client/server and application system architectures and migrationNoneAbout Business UnitDigitization is accelerating the ongoing evolution of business, and clouds
– public, private, and hybrid
– enable companies to extend their existing infrastructure and integrate across systems.

IBM Cloud provides the security, control, and visibility that our clients have come to expect.

We are working to provide the right tools and environment to combine all of our client’s data, no matter where it resides, to respond to changing market dynamics.Your Life @ IBMWhat matters to you when you’re looking for your next career challenge?Maybe you want to get involved in work that really changes the world?

What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion?

Are you looking for a culture of openness, collaboration and trust – where everyone has a voice?

What about all of these?

If so, then IBM could be your next career challenge.

Join us, not to do something better, but to attempt things you never thought possible.Impact.


Infinite Experiences.

Do your best work ever.About IBMIBM’s greatest invention is the IBMer.

We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action.

IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition.

Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work.

In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:
·12 weeks of paid parental bonding leave.

Family care options are also available to support eligible employees during COVID-19.
·World-class training and educational resources on our personalized, AI-driven learning platform.

IBM’s learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.
·Well-being programs to support mental and physical health.
·Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).
·Select educational reimbursement opportunities.
·Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.
·Giving and volunteer programs to benefit charitable organizations and local communities.
·Discounts on retail products, services, and experiences.This position is eligible for participation in an IBM sales incentive plan.

Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change.

We consider qualified applicants with criminal histories, consistent with applicable law.Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.Key Job DetailsCategory: Software Development & SupportRequired Education: High School Diploma/GEDPosition Type: ProfessionalEmployment Type: Full-TimeContract Type: RegularCompany: (0147) International Business Machines CorporationTravel Required: No Travel