UNC Health Care
Description
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
This position may involve support of various hospitals and health care systems within the UNC Health Care System, but will be employed by Rex Hospital, Inc. (this includes, but is not limited to, for purposes of payroll, health benefits, retirement options, and applicable policies).
Summary:
This is an IT Analyst position on the ISD HR Systems Support Team providing support and leadership surrounding the technology needs of the UNC Health Care System Human Resources operation. Demonstration of subject matter expertise in the field of HR technologies is required along with experience supporting and implementing various HR technology platforms. Experience leading implementation work streams, workflow design, development, and deployment, as well as project leadership experience is required. Exposure to industry standard ERP platforms is preferred with Infor Lawson knowledge and skills (IPA, LPL, Security, Config Console, etc.) is strongly preferred.
Responsibilities:
1. Assists other IT teams with selection and provides technical evaluation of products / tools to ensure that the proposed solution adheres to enterprise-wide requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives.
2. Develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces.
3. Functions as liaison to health system departments using IT resources and ensures proper use of resources and maintains high service levels. May serve as project lead for implementation of vendor-based systems.
4. Offers design solutions and alternatives to enhance/improve existing systems. Participates in formulating and defining system scope, objectives, and solution. Designs, codes, tests, debugs, and documents the programs, interfaces and scripts to specified requirements. Devises/modifies procedures to solve problems taking into consideration computer equipment capacity and limitations, operating time, and form of desired results. Participates as needed in the assessment of systems and their ability to meet technical and business requirements.
5. Updates management, customers and others as appropriate on a timely basis regarding progress on assigned tasks, projects and issues, via written or oral reports
Other information:
Education Requirements:
● Bachelor’s degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● If a Bachelor’s degree: Two (2) years of IT systems and/or operational experience.
● If an Associate’s degree: Six (6) years of IT systems and/or operational experience.
● If a High School diploma or GED: Ten (10) years of IT systems and/or operational experience.
Knowledge/Skills/and Abilities Requirements:
● Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: IT Business and Revenue Cycle
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Schedule: Day Job
Location of Job: US:NC:Morrisville
Exempt From Overtime: Exempt: Yes