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Housekeeping Manager – Hilton Charlotte Executive Park

Hilton Charlotte Executive Park

This is a Full-time position in Charlotte, NC posted October 1, 2021.

An Executive Housekeeper is responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As an Executive Housekeeper, you would be responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

    – Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards

    – Lead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation

    – Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward

    – Recruit, interview and train team members

    – Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations

    – Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments