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WakeMed: Team Leader, Medical Assistant – Primary Care, Downtown Raleigh


This is a Full-time position in Grove, NC posted January 11, 2021.

About WakeMed:Serving the community since 1961, WakeMed Health & Hospitals is a nationally recognized, private, not-for-profit health care organization founded and based in Raleigh, N.C.

The largest health system in Wake County, WakeMed exists to improve the health and well-being of our community by providing outstanding, compassionate, patient and family-centered care to all.

The 919-bed system comprises a network of facilities throughout the Triangle area, delivering health and wellness services that bring added value to the communities we serve.

WakeMed is a leader in cardiac and vascular care, women’s and children’s services, emergency medicine and trauma care, physical rehabilitation, orthopaedics and neurosciences.

Specialty facilities include the WakeMed Heart Center, Children’s Hospital, Women’s Pavilion and Birthplace, Rehabilitation Hospital, Adult and Children’s Emergency Departments and a Level 1 Trauma Center.

WakeMed’s team of more than 9,400 employees, 2,000 volunteers, 1,300 affiliated physicians, and the more than 300 physicians employed by WakeMed Physician Practices use the most advanced technologies along with the best minds and the biggest hearts to ensure the finest quality in health care and community health.

For more information, visit www.Wakemed.Org.As an Equal Opportunity Employer, WakeMed provides an inclusive work environment that promotes the valuing of differences, respect for people and cooperativeness among our diverse workforce.

WakeMed does not discriminate against any employee or applicant in any terms or conditions of employment.

All applicants/employees are considered for employment, transfer, promotion or training without regard to race, religion, color, gender, gender identity/expression, genetics, sexual orientation, age, pregnancy, national origin, disability or veteran status.Position Information:The Medical Assistant Team Leader serves as an extension of the Clinical Supervisor to assure consistency and competence in facilitating Medical Assistant new hire orientation, training, and job responsibilities.

The Medical Assistant Team Leader will demonstrate knowledge of and provide training in Medical Assistant clinic workflows, standard processes, and provider directed patient care.

Assists the Clinical Supervisor to ensure the clinical practice standards are consistent with WakeMed policies and procedures, standards of care, approved protocols, and standing orders.

Seeks educational resources and learning experiences to achieve and maintain currency in the area of practice.

Responsible for obtaining and retaining information from staff meetings, memos, newsletters, and other forms of communication.

The Medical Assistant Team Leader will have the ability to communicate effectively among clinical staff and physicians.

Must be available for flexible scheduling, able to work in various office locations, able to attend meetings, and comfortable with change.

Attends all mandatory in-service events.

Meets all mandatory validations and regulatory requirements.

Mandatory hospital and department requirements are satisfied prior to expiration.

This includes BLS, Fire and Safety, Infection Control, Employee Health, Emergency Codes, TB, and Waived Testing.

Understands the needs of the organization and supports the mission, values, and management of WakeMed Physician Practices.#LI-postExperience Requirements:1 Year Clinical Ambulatory Care RequiredEducation Required:Certificate Medical Assisting RequiredLicensure/Certification Requirements:Certified Medical Assistant RequiredHours of Work:7am-7pm M-Th (Variable), 7am-3pm FWeekend Requirements:No WeekendsCall Requirements:none